Cancellation Policy

Gentle Boundaries for a Flexible Practice

I understand that life with chronic illness, disability, or caring responsibilities can be unpredictable. Your health, energy, and circumstances may change — and that’s okay.

Here’s how cancellations and rescheduling work at Nurturing Now:

Cancelling or Rescheduling

• You can cancel or reschedule your appointment up to 12 hours before your session with no fee.

• If you cancel less than 12 hours before your session, a 50% cancellation fee may apply — unless it’s due to a health flare, emergency, or access barrier. Just let me know.

• If you don’t attend your session and haven’t contacted me, the full session fee may be charged.

How to Cancel

• You can cancel via email (nurturingnowcounselling@gmail.com), via editing your booking on my booking platform, or by filling in my contact form.

• If you need to cancel due to a flare, fatigue, or unexpected event, please feel free to use brief language — no need to explain in detail. I get it, and I’ve been there too.

Compassion First

I aim to be flexible and understanding. If you’re struggling to keep appointments due to health or life circumstances, we can work together to find a rhythm that suits you — including shorter sessions, check-ins, or pause periods. No judgement.